Delivering Exceptional Management Services.
Marketing/Leasing: We systematically evaluate assets and develop strategies to maximize the value of each and every property by meeting all short and long-term investment goals. Furthermore, we augment our external marketing with a proven customer service program focused on resident retention, thus reducing vacancy and turnover costs.
Operations: We utilize well-crafted policies and procedures designed to enhance the long-term value of assets. Our operations team achieves this value enhancement through in-depth property analysis, budgetary planning, compliance monitoring and supportive services provision.
Training: We train employees in every department to be results-oriented and to focus on owner and investor expectations. By instilling our core values and ensuring all our employees have the knowledge and resources they need to perform at an optimum level, we have the people in place to preserve the value of every property.
Human Resources/Talent Acquisition: We recruit and retain the best professionals in property management so all of our properties receive exceptional, results-oriented management and our clients deal only with the most knowledgeable professionals.
Asset Management: We deliver expert oversight so as to meet every owner and investor goal. Our proprietary emerging trend analysis tool allows us to manage our properties prospectively and thus proactively make the adjustments necessary to maximize value in every market condition.
Accounting and Financial Reporting: We provide streamlined reporting designed to deliver accurate and timely financial results so owners and investors have the most vital information on their assets’ performance. By utilizing YARDI, we provide efficient, effective reporting that positively impacts the bottom line. Additionally, by having each accountant handle only a small number of properties, we closely monitor asset performance and provide superior communication to owners and investors.
Maintenance/Facilities Management: We preserve property value by instituting preventative maintenance and capital improvement plans. In this way, we provide the highest standards of maintenance and service for our residents while protecting the owner’s investment. We also provide regular interior and exterior site inspections and make recommendations to the owner on energy retrofits and enhancements that could maximize asset value and reduce fixed operating expenses.
IT: We invest in the latest technology processes and systems in order to maximize property productivity and enhance the overall value of assets.